Culture & Love · Chassis · ProM 1 / Employee Turnover Rate
High turnover is a leadership failure
The most valuable asset does not appear on a balance sheet: productive, engaged employees. High turnover means bad hiring and bad culture, which is bad leadership and bad management.
You cannot build a machine on a revolving door.
ChassisGMOwner
Tactics by seat
Every manager (Chassis)
- Track 90-day stay rate. Exit-interview every loss with one question: what would have made you stay?
General Manager
- Publish turnover by department monthly. Treat a spike as a manager coaching issue first.
Owner
- If the same seat turns twice in a year, the seat design or the hiring process is broken. Fix the system, not just the person.