Training · Chassis · ProM 7: Training and Developing Your Team
What if you do not train them and they stay?
Training is an investment. Unprepared people waste hours, make mistakes, and represent your brand on the customer's property. The real question is not 'what if I train them and they leave?'
The customer thinks whoever is on their property is the company.
ChassisGMOwner
Tactics by seat
Every manager (Chassis)
- Write a 30-day training path for every seat. No one is 'shown once and wished luck'.
General Manager
- Audit one training session a month. If it is only lecture, it is not training.
Owner
- Budget training as cost of goods for people, not as leftover charity.