Service Manager only · Service · Everybody Sells

Technicians sell because they already have trust

A service technician in the house is already believed more than a stranger with a brochure. Asking, explaining, and offering the next right thing is part of the job. Paid even if they do not buy, paid more when they do.

There is a shortage of salespeople. The ones already in the driveway are unused.

Service

Tactics by seat

Service Manager

  • Give techs a simple offer and a way to book the specialist. Do not ask them to run a full sales process in the crawlspace.
  • Pay for self-generated appointments that run. Fifty dollars that creates a job is cheap marketing.
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