Production Manager only · Production · High Performance Production / Wow! Foreman / Business as a Machine
Rework is negative dollars per crew per week
A callback that eats a crew-day is not 'service helping out.' It is production profit walking backwards. Dollars per crew per week must count the days you spend fixing what you already got paid for.
Busy crews on warranty are a lying scoreboard if you only count new work.
Production
Tactics by seat
Production Manager
- Post warranty hours next to $/crew-week. The pair is the truth.
- Send the pattern to Sales when the ticket was unsellable, and to the foreman when the house was left unfinished.