People · Chassis · ProM 1 / ProM 3

People skill is the highest-value skill

Managing resources is necessary. Managing people is the most important skill if you are going to be a great manager. Carnegie paid more for the ability to deal with people than for any other skill.

Technical loners stall. The work you want is currently in other people's hands.

ChassisGMOwner

Tactics by seat

Every manager (Chassis)

  • After every coaching conversation, write what that person needed that was different from the last person.

General Manager

  • Promote for people skill plus results, never results alone.

Owner

  • Put people skill on the hiring scorecard for every manager seat. Weight it equal to technical skill.
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