Running the Department · Chassis · ProM 9 / Editor-in-Chief

The department is your elongated shadow

How you think determines the decisions you take, and those actions produce poor, good, or great results. A company will never outperform the leader.

When the department is stuck, look at the manager's thinking first.

ChassisGMOwner

Tactics by seat

Every manager (Chassis)

  • Once a week, helicopter up: overhaul, modify, tweak, execute better, or leave it alone. Write the call.

General Manager

  • When a department is stuck, sit with the manager's calendar and decisions, not only their excuses.

Owner

  • Quarterly elongated-shadow audit: where is the company reflecting my current limitations? Fix the leader first.
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