Business Machine · Chassis · Your Business as a Machine

Every gear needs a manager, a function, and a KPI

Take any gear out and the machine stops. Each department has a function and output, a person in charge, and numbers you keep so you can know, compare, and improve.

A gear with no owner is a gear the owner is still doing at 11 p.m.

ChassisGMOwner

Tactics by seat

Every manager (Chassis)

  • Know your gear's output, your KPI, and who you feed. Put the number on the wall.

General Manager

  • No unnamed gears. If two people 'kind of' own it, no one owns it.

Owner

  • Draw the Business Machine with names in every seat. Blank seats are your remaining jobs.
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