Working On Your Business / Building Competent Managers / You^3
Working On the Business
Get the owner off the machine
The owner doing too many jobs does none of them well. Freedom comes from people in charge of gears, not from working harder in every seat.
GMOwner
01
Map the seats
Where does the owner still appear on the Business Machine? Over 20 employees, they should start leaving those seats. Over 60, almost never occupy them.
02
Put someone in charge
Every gear needs a person with goals, tools, and training, who is actually in charge of the KPI.
03
Five-sentence empower
I need help. I see you can do more. I believe you can do a great job. I will give you what you need. These are the goals.
04
Owner work remaining
Vision, leadership-level people, capital, innovation, culture, elongated-shadow work. In control, not in charge of daily operations.
How to use it
- Hand off one operational seat every 90 days until the chart is clean.
- The GM's job is to make the owner unnecessary in daily operations.
- Do not snatch work back at the first mistake. That teaches no one.